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Better Air Australia  (distributed in Australia and New Zealand by Better Air Australia  (A.B.N. 32 603 064 786) is committed to the protection of your personal information (as defined in the Privacy Act 1988 (Cth)). Nice Pak Products policies and procedures include this Privacy Policy which has been designed to ensure that your personal information

1.1 Better Air Australia primary reason for collecting Personal Information is to supply customers or users with the products and services it offers. Better Air Australia only collects Personal Information where the information is necessary for Better Air Australia to perform its functions or activities.

1.2 Better Air Australia will only collect Personal Information from individuals with consent.

1.3 Better Air Australia  collects information in the following way:

i) When you buy goods and services from Better Air Australia
ii) When you setup an account or register with Better Air Australia through its website.

iii) When financial transactions are conducted with Better Air Australia or through its website.
iv) When you send a Better Air Australia an email.
v) When you enter competitions or promotions on the website.

2. Better Air Australia USES YOUR INFORMATION

2.1 Better Air Australia uses the information collected for the primary reason of providing its goods and services to you. The use of the information includes administration and billing, account management, communication to you about Better Air Australia goods and services, account keeping and other related functions.

2.2 Better Air Australia  may use your information to communicate offers of Better Air Australia and services to you or of its related entities.


3.1 The information that Better Air Australia collects is disclosed to third parties when you have:

i) consented to the use or disclosure of the information;
ii) when third party financial transactions are required to be processed to provide Better Air Australia good and services.
iii) where we reasonably believe that the use or disclosure is necessary to lessen or prevent a serious, immediate threat to someone’s health or safety or the public’s health or safety;
iv) where we reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure is a necessary part of our investigation or in reporting the matter to the relevant authorities;
v) where such use or disclosure is required under or authorised by law.
vi) where we reasonably believe that the use or disclosure is necessary for prevention, investigation, prosecution and punishment of crimes or wrongdoings or the preparation for, conduct of, proceedings before any court or tribunal or the implementation of the orders of a court or tribunal by or on behalf of an enforcement body.


4.1 Better Air Australia places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.

4.2 Better Air Australia retains the information you provide to us to enable us to verify transactions and customer details and to retain adequate records for legal and accounting purposes.

4.3 Whilst Better Air Australia strives to protect customer information, no data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result Better Air Australia cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk.


5.1 Better Air Australia is committed to maintaining accurate, timely, relevant and appropriate information about our customers and website users.

5.2 As long as your request for your personal information is reasonable and you provide us with a proper reason as to why you want to access the information, we will give you access to that information by contacting us at info@betterair.com.au

5.3 We will attempt to correct inaccurate information upon receiving advice from you. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you.

5.4 If we refuse to provide you with access or correct the personal information held about you by us, then we will provide reasons for such refusal.


If you have any questions about our Privacy Policy please contact us at info@betterair.com.au


By using our site and dealing with us you agree to our Terms of Use and our Privacy Policy.